My experience with PakWheels inspection service was really bad. When the inspector came, he said the car was too dusty to inspect properly. Instead of giving me a moment to clean it, he just said I had to call for another inspection and pay again. He was really rude and didn't even wait for five minutes.
When I called the helpline to sort it out, the person I spoke to was even ruder. They didn't want to hear my side of the story and just kept saying I had to pay again. They even hung up on me while I was still talking.
It's incredibly disappointing that after shelling out 7000 rupees for their service, I was treated with such disrespect. While I understand the importance of adhering to terms and conditions, the complete lack of empathy and professionalism in their approach is unacceptable. PakWheels prides itself on being a professional service provider, yet my experience fell far short of this claim.