Hate to point this out, but just because you know the owner, doesn't necessarily mean you know everyone below him. There are middlemen, and in a place like Pakistan, middlemen who have a lot of underhanded get-rich-quick schemes. Even in a place like the US, you have cars with substandard devices put on them by the manufacturer that are later subject to scrutiny and expensive class-action suits. People and corporations (especially) love cutting corners to make just a little bit more money.
That said, I do agree that we need to find out the story before the finger pointing starts. Or else this might just end up being another emotionally charged thread!